Legal
Refund & Cancellation Policy
Last updated: October 21, 2026
This policy describes how you can cancel a purchase or request a refund for digital products sold by MML Digital.
1. Right of withdrawal
In line with Article 49 of the Brazilian Consumer Protection Code, you may withdraw from an online purchase within 7 (seven) days of the purchase date and receive a full refund of the amount paid.
2. How to request
Send an email to support@mmldigital.site with the email used at checkout, the product name and, if available, your order number. No justification is required within the withdrawal period.
3. Each product separately
Every upgrade (such as PaceKeeper Protocol) is a separate purchase. You may request a refund for one product without cancelling others you have bought.
4. Processing time
Approved refunds are submitted to the payment provider promptly. The time for the amount to appear depends on your payment method and card issuer, and usually takes up to two billing cycles for credit cards.
5. Effect of a refund
Once a refund is issued, the license and access to the refunded product are revoked.
6. Duplicate or unauthorized charges
If you notice a duplicate or unrecognized charge, contact us immediately so we can investigate and correct it.
7. Contact
MML Digital — Rua Wilson Teixeira, 820, Jardim Panorama, Ipatinga - MG, CEP: 35164-246, Brazil. Email: support@mmldigital.site.
